3D2N Dayang Resort Semporna ex Seafest Jetty

1. Room Pricing & Child Policy

1.1 Children aged 4 – 11 years old receive a 50% discount from the adult price.

1.2 Infants and toddlers aged 1 – 3 years old stay free of charge.

1.3 Age calculation is based on the year of birth, not the exact birth date.

1.4 Package prices are quoted per person and include:

• Return boat transfer
• Accommodation at Dayang Resort
• Air-conditioned room with private balcony
• Attached bathroom
• Meals according to the package itinerary

2. Peak Season Surcharge

A MYR 50 per room per night surcharge applies during the following peak travel periods:

• 20 – 29 March
• 22 May – 7 June
• 28 August – 6 September
• 18 – 31 December

This surcharge applies regardless of when the booking was made and reflects increased operational demand during peak periods.

3. Meals & Resort Amenities
3.1 Meals

Meals included in the package:

• Tea Time
• Dinner
• Breakfast
• Lunch

Please note that lunch is not provided on the check-in and check-out day.

Meal Schedule

• Breakfast
  07:15 – 09:00
• Lunch
  12:30 – 13:30
• Tea Time
  16:30 – 17:30
• Dinner
  19:30 – 21:00

Meals Included (3D2N Package)

• 2 × Tea Time
• 2 × Breakfast
• 1 × Lunch
• 2 × Dinner

Guests are required to follow the meal schedule. Meals that are missed due to late arrival, early departure, or other personal reasons will not be replaced.

Additional food may be ordered from the resort restaurant outside scheduled meal times, subject to the restaurant’s operating hours.

3.2 Resort Amenities

During the stay, guests will be provided with:

• Bed linen
• Towels
• Basic toiletries

Guests may also enjoy unlimited snorkelling around the resort area between 6:00 AM – 6:00 PM. Basic snorkelling equipment is provided.

All water activities are undertaken at the guest’s own responsibility.

The resort provides 24-hour electricity, although occasional interruptions may occur due to circumstances beyond the resort’s control.

4. Alcohol Policy

Dayang Resort maintains a strict no-alcohol policy.

Guests are not allowed to bring, store, or consume alcoholic beverages within the resort premises.

If alcoholic drinks are found:

The resort reserves the right to dispose of them

A MYR 300 penalty may be imposed

5. Check-In, Check-Out & Boat Transfer

Guests must arrive at Seafest Jetty before 2:00 PM for check-in and boat boarding.

Boat Transfer Schedule

• Departure from Seafest Jetty
  2:00 PM – 2:20 PM
• Departure from Dayang Resort
  11:00 AM – 11:30 AM

Boat travel time is approximately 10 – 15 minutes one way.

Transfer schedules are fixed.

Requests for transfers outside the scheduled times will incur an additional fee of MYR 100 per way.

If guests miss the scheduled boat departure, a new boat arrangement will be required and a MYR 100 rescheduling fee will apply.

Boat schedules may be delayed or rescheduled due to weather conditions or operational reasons for safety purposes.

6. Activities & Water Safety

Swimming, snorkelling and water activities are allowed only between:

6:00 AM – 6:00 PM

Guests must follow the designated safety areas around the resort.

Additional activities available at extra cost may include:

• Jet Ski
• Island hopping
• Sea walking
• Kayaking
• Discovery scuba diving
• Diving trips

All activities are subject to weather conditions and availability.

Participation in any activity is at the guest’s own risk, and guests must follow all safety instructions provided by the resort staff.

7. Airport Transfers

Airport transfers can be arranged upon request and are subject to additional charges.

If there are any flight schedule changes, guests must inform Jomlar Travel as soon as possible so that airport transfer arrangements can be adjusted accordingly.

8. Date Changes

Date changes are allowed under the following conditions:

Requests must be made at least 1 month before the arrival date

Requests must be sent to jomlartravel@gmail.com

A MYR 100 fee per room will apply.

The new travel date must:

Be within 6 months from the original arrival date

Be subject to room availability and current resort rates

Guests may also convert their booking into an open-date credit by paying MYR 800 per room, which allows the stay to be rescheduled within one year from the original travel date.

Requests made less than one month before arrival will only be considered in genuine emergency situations and may require supporting documents.

9. Cancellation Policy

All bookings are strictly non-refundable.

Once a booking has been confirmed and payment has been made, no refund will be provided under any circumstances, including cancellation, no-show, or unused services.

10. Unforeseeable Circumstances

If the resort is unable to operate due to unforeseen circumstances such as maintenance issues or operational limitations, guests may receive a full refund of the amount paid, provided valid reasons are given by the resort.

11. Room Arrangement

Dayang Resort reserves the right to adjust room assignments when necessary to optimise resort operations.

Guests may request preferred room arrangements; however, all requests are subject to availability and cannot be guaranteed.

12. Government Travel Restrictions

In the event of government travel restrictions (such as Movement Control Orders), guests may postpone their stay subject to availability and price adjustments.

Deposits will be retained and applied to the rescheduled booking.

Refunds will not be provided under these circumstances.

13. Force Majeure

Force Majeure refers to events beyond the reasonable control of the resort, including but not limited to:

• Natural disasters
• Pandemics
• Government restrictions
• War or civil unrest
• Severe weather conditions

In such cases:

Bookings may be rescheduled within one year, subject to availability

Payments will be retained for future bookings

Refunds will not be provided

Guests are strongly advised to obtain travel insurance.

14. Modification of Terms & Conditions

Jomlar Travel reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice.

The latest version of the Terms & Conditions will apply to all bookings.

By confirming a reservation or using the services provided, guests agree to these Terms & Conditions.